When things go badly for individuals or organizations, the costs can be catastrophic.

It’s crucial to communicate your side of the story, with the right words, the right tone and the right intentions.

In the age of social media, a rapid response has never been more critical, getting ahead of the story never more challenging. Our clients have included multinational companies, small businesses and individuals in the news.

Here’s how we help:

• Prepare crisis communications plans
• Provide rapid response crisis counselling, with key message development (including social media) and media relations management
• Give specialized media training for crisis via our program What To Say At The Worst Of Times, including realistic simulations of crisis communications scenarios