About: Sean

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Recent Posts by Sean

When Key Messages aren’t Enough

(Originally posted on LinkedIn March 24, 2019) Advisors to Ontario Education Minister Lisa Thompson must have thought long and hard before agreeing to book her for an interview with CBC Radio’s Matt Galloway. It meant subjecting a minister with a sketchy performance as a communicator to one of the most...
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The Best Communications Strategy: Do the Right Thing

Inspired by the story of the heroic Chinese doctor caught up in the coronavirus outbreak, I wrote a commentary for the Toronto Star on the importance of truth-telling, courage and listening in crisis communications. https://www.thestar.com/opinion/contributors/2020/02/09/doing-the-right-thing-is-invariably-the-best-communications-strategy.html...
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Just Say No- When the best communications strategy is to shut up

When Prince Andrew sat down for an extended interview with the BBC’s Emily Maitlis, it was one of the “gets” of the year. Great for Maitlis and her program.  Not so great for the House of Windsor. Not since King Charles I rose in his own defence at his trial...
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Training Spokespeople for a Great Cause

One of our favourite Saturday morning excursions is to the wonderful farmer’s market at Evergreen Brick Works. But Evergreen is about far more than just this one institution. They do important, visionary work to nurture conversations about how to improve life in our cities. That’s why it was such a...
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